What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I enable a from. The preview option says the form is unavailable. I also cannot see the form when I embed it into my Weebly page.

    Asked by Rveronneau on November 14, 2015 at 01:40 PM
    preview cannot how a unavailable forms
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    JotForm Support

    Answered by abajan on November 14, 2015 at 07:25 PM

    Your account was auto-suspended by our system because our phishing detector software was suspicious about one of your forms which was asking for credit card information. However, upon examining the form in question to ensure that it was collecting the sensitive credit card info (CC number and security code) through one of our payment processors (Stripe, in this case) and not directly, I was satisfied that the form was okay. As such, I have whitelisted that form, so that the phishing detector would ignore it should it encounter it again and re-enabled your account.

    Our apologies for any inconvenience which may have been caused.

  • Profile Image
    JotForm Support

    Answered by TitusN on April 01, 2016 at 06:50 AM

    Hello, 

    Please try the new JotForm App for Weebly.

    It helps you add and create forms directly from Weebly. 

    Please see https://www.jotform.com/blog/198-Add-JotForm-to-your-Weebly-Site-with-Ease

    It would be great if you could tell us what you think of the App. 

    Feel free to comment on the blog post above; we value your feedback. 

    Thanks!