What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why is my latest form that was submitted and saved as a PDF file, when I print it the form it is truncating multiple lines?

    Asked by asgoodasgold on November 14, 2015 at 03:26 PM

    I pull up previous submissions of the form and the printing of multiple lines is fine. This just started yesterday.

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    JotForm Support

    Answered by Kevin_G on November 14, 2015 at 09:25 PM


    Thank you for contacting us.

    You should reset the PDF file, to do it just go to the Submissions View and then click on customize PDF :

    Now Click on the Reset button , but don't click on Save :

    Your PDF report should back to normal again.

    I hope that helps.

    If you have more questions, feel free to contact us.