I don't remember signing up for a subscription. But I am being charged. Please help

  • Profile Image
    Isna
    Asked on November 14, 2015 at 11:17 PM
    Hi, i just want my money back, How? i dont know how you suddenly take 998 Swedish krona from my account. I dont know what is this jobform. Please!! i also can not to unscribe..gime me solusion. That alot of money you take from my acount
  • Profile Image
    Kiran
    Answered on November 14, 2015 at 11:30 PM

    I've tried searching our records for the account registered with your email addressed and unfortunately I'm not able to find any accounts registered except for a guest account created yesterday.

    Could you provide us with the invoice received of the charge or the screenshot of your statement showing the charge so that we can take a look and provide you with necessary assistance? Please let us know if you have received the invoice on the same email address. It it is a different one, please provide us with the other email address so that we can search for the accounts once again.

    We will wait for your response. Thank you!