What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    order form

    Asked by ben amushan on January 24, 2012 at 06:54 PM

    hi i creaTED AN ORDER form and when i tested it out and put my credit card details it didnt work, firstly i could write in any credit card number and it would still go through, why is this??

     

    do i have tto pay for a feature or??

     

     

    thanks

     

    ben

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    JotForm Support

    Answered by liyam on January 25, 2012 at 12:10 AM

    Hello Ben,

    For your order form to work, first, you will need to have a merchant account with authorize.net, worldpay, or Paypal Website Payments Pro account.

    Once you have the merchant account, you will need to use the payment gateway tools available in your form editor.  Click on Payment Tools to get the list of available payment gateways for your form:

     

    Once you have your merchant account and added a payment tool in your form, you can add the products in it and then complete the wizard.  As soon as you have finished adding your products, you are ready to accept payments through your form.

    If you have more questions, please let us know.

    Thanks.

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    JotForm Support

    Answered by liyam on January 25, 2012 at 12:12 AM

    Just to add, you don't need to pay for any feature for your form to accept payments. You're only limited to 10 payment submissions per month if you're using a free account.

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    Answered by bamushan on January 29, 2012 at 02:03 PM

    ok how much if im not using the free account?

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    JotForm Support

    Answered by liyam on January 29, 2012 at 03:24 PM

    Please refer to my response on this thread: http://www.jotform.com/answers/71293-important-#4

    Thanks.