What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    I would like to get a refund for the charge that was done today.

    Asked by stagedoorschoolofdance on November 15, 2015 at 01:03 AM

     I do not want the bronze plan anymore and just want to keep the free plan.  I would like a full refund of the $19. How do I do this?  Thanks

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 15, 2015 at 11:39 AM

    I have sent this to our billing department, please allow 5 to 7 business days for the refund to be completed.

    If you need anything else please open a new thread, we will be glad to assist you.