What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    iframe creates a huge empty form.

    Asked by beatsahead on November 15, 2015 at 08:25 AM

    is there a way of correcting the large white border when using iframe?

    without the iframe, it is correctly positioned and on a smaller screen there is not the extraneous white border.

    Page URL:
    beatsahead.com

    Screenshot
    a and correctly Without large
  • Profile Image

    Answered by Carina on November 15, 2015 at 01:47 PM

    At the moment you are not using the iFrame method, but from my tests you are referring to this border:

    You can test and clone the demo form:  

    https://form.jotform.com/53185424523958? 

    In addition you can also adjust the height of the iFrame code, like in the example below:

    <iframe id="JotFormIFrame" onload="window.parent.scrollTo(0,0)" allowtransparency="true" src="https://form.jotform.com/53185424523958" frameborder="0" style="width:100%; height:680px; border:none;" scrolling="no"> </iframe>

    Let us know if we can assist you further.   

  • Profile Image

    Answered by beatsahead on November 16, 2015 at 03:16 PM

    I've not been leaving it in place as it looks so bad, I've changed the iframe height to 100px and it still looks the same.

  • Profile Image
    JotForm Support

    Answered by BDAVID on November 16, 2015 at 06:28 PM

    Have you tried embedding the sample form my colleague provided you? If not, please remove the current  embedding form, clone her form in your account and embed it in your site. Try with the Embed code method:

  • Profile Image

    Answered by beatsahead on November 17, 2015 at 04:04 AM

    Thanks for all suggestions, but I will leave leave it with the source code, as it is giving me the best results,

    can you let me know what to put in to get the submit button level with the other fields please?
  • Profile Image

    Answered by Carina on November 17, 2015 at 05:26 AM

    I moved your question to a new thread as it is a different situation. You will find your answer here:

    http://www.jotform.com/answers/706154 

     

    Let us know if we can assist you further.