What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can my clients return to their surveys after they have submitted them?

    Asked by Katie Leavy  on November 15, 2015 at 09:20 AM

    We are creating a survey that asks our users for technical information that they may not have at their fingertips. Does Jotforms have capacity for our users to save their form and return to them later to fill in incomplete info, so they dont have to start all over again?

    Also, just confirming that they can upload hi-res photos and reports without a limitation on mb size if we have an adequate package (bronze or above).  


    Please advise!  Thank you!  Katie




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    JotForm Support

    Answered by jonathan on November 15, 2015 at 01:47 PM

    Hi Katie,

    Yes, there is a way for the end-user to return to the submitted form and edit the previously submitted data.

    Check this user guide on how to.

    user guide: -How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    There is an Edit Link that the user can use on the form email.



    Hope this help. Let us know if you need further assistance.