What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to switch subscription

    Asked by rtocher on November 15, 2015 at 03:28 PM
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    Answered by victor on November 15, 2015 at 05:27 PM

    Could you please elaborate a bit on what you are looking for. I am assuming that you would like to either upgrade or downgrade your subscription. If I am incorrect, please feel free to correct me. This can be done from you billing page that is located in your account

    Depending on the plan you have and what you would like to do, hover over the plan you would like to switch and click upgrade or downgrade.

    Please let us know if this helps.