What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form disabled

    Asked by twist123 on November 15, 2015 at 06:39 PM

    Im creating a website for my university coursework but the forms I've created keep getting disabled, please help. (The form might have been disabled by the phishing detector system)

    Page URL:
    http://enigmadesigns.co.uk/clouddrive/signin.html

    form disabled
  • Profile Image
    JotForm Support

    Answered by Welvin on November 16, 2015 at 03:51 AM

    Please note that forms that would ask for username or email and then a password field are not allowed in Jotform. We consider it as phishing which is against our Terms of Use. 

    I have reactivated your account, but I have deleted the password field in your form. Please refrain from adding it again.

    Thank you.

  • Profile Image

    Answered by twist123 on November 16, 2015 at 09:03 AM

    Thanks for the reply, but this website is created for my coursework purpose only. It will not be use as a business, If I can't use it can I type password on the hint?

  • Profile Image
    JotForm Support

    Answered by Welvin on November 16, 2015 at 10:09 AM

    I'm sorry, but we can't make exemptions. I'm referring to the whole field, not just the hint or the label. It's a field that is asking for a password and we don't allow it. Please check our Terms of Use for more details: http://www.jotform.com/terms/.

    Thank you.