Error message: Form not found

  • Kizyurdu
    Asked on November 16, 2015 at 2:06 AM

    Hi

    When I send the link to the forms it says Form not found and does not open the form And on the account settings it say This subscription is no longer available. Can you help me please?

    Thanks

     

  • Ashwin JotForm Support
    Replied on November 16, 2015 at 6:44 AM

    Hello Kizyurdu,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!