What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error message: Form not found

    Asked by Kizyurdu on November 16, 2015 at 02:06 AM

    Hi

    When I send the link to the forms it says Form not found and does not open the form And on the account settings it say This subscription is no longer available. Can you help me please?

    Thanks

     

    Page URL:
    https://form.jotformeu.com/53185631394358

    settings thanks and open
  • Profile Image
    JotForm Support

    Answered by ashwin_d on November 16, 2015 at 06:44 AM

    Hello Kizyurdu,

    Upon checking your account I found that it's suspended by our anti-phishing system. We have automated anti-phishing system which scans all forms and mark them with probability of being used for phishing activities.

    Upon taking a closer look at your form, I can confirm that it's not being used for any phishing activities. I have activated your account now. Do try to sign in to your account and get back to us if you have any trouble.

    Thank you!