What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    data being submitted to wrong form

    Asked by OSTA2015 on November 16, 2015 at 10:37 AM

    I made a form, then copied that form and made it specific to a client but the original form is getting the submissions and not the form that i sent them via link. i did verify that indeed the form link they are using is correct and it is.  any ideas whey this is happening ?

    In the meantime i have disabled the original form that i used to make copies of.


  • Profile Image
    JotForm Support

    Answered by david on November 16, 2015 at 12:41 PM


    If the original form link was given at any time, the form could still be filled out from that link.  Had they sent out the original link at some point, people may still be using it. If the original is embedded to a webpage, it could also be filled out from there. 

    If you would like for us to check any pages to to if it is embedded, let us know the URL's of the pages, as well as which form your suspect may be there and we will be happy to have a look.