Hi, I have a probleme to download any of these files. thanks

  • isbs
    Asked on November 16, 2015 at 2:22 PM
  • Kevin Support Team Lead
    Replied on November 16, 2015 at 5:06 PM

    Hi,

    Thank you for contacting us.

    I've checked your account and I can see it's OVERLIMIT.

    If you want to have free space you have to delete the old sumissions, this will also delete the files attached.

    If you don't want to delete the old submissions or you need more free space, you can upgrade your account, take a look to our Pricing here :

    https://support.jotform.com/pricing

    I hope that helps.

    Regards.