What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hi, I have a probleme to download any of these files. thanks

    Asked by isbs on November 16, 2015 at 02:22 PM
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    JotForm Support

    Answered by Kevin_G on November 16, 2015 at 05:06 PM


    Thank you for contacting us.

    I've checked your account and I can see it's OVERLIMIT.

    If you want to have free space you have to delete the old sumissions, this will also delete the files attached.

    If you don't want to delete the old submissions or you need more free space, you can upgrade your account, take a look to our Pricing here :


    I hope that helps.