What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Form does not disappear when deleted, until you manually refresh "My Forms" page.

    Asked by CAGSStudentSuccess on November 16, 2015 at 02:46 PM

    I am trying to clean up my forms list and narrow down the amount listed. When I hit Delete (either at the top with the box checked or under more options) nothing happens. How do I delete created forms?



  • Profile Image
    JotForm Support

    Answered by BDAVID on November 16, 2015 at 05:33 PM

    In order to delete a form, you need to select it and click on the Delete button:

    However, I have been able to reproduce the glitch you encountered, "My Forms" list does not update, and the form seems like it wasn't deleted, but if you actually refresh the page, it will not be there any more, it will got to trash:

    I will report this glitch to our second level, meanwhile, refresh the page to make sure it was deleted.

  • Profile Image
    JotForm Support

    Answered by paulsimpson on November 30, 2015 at 10:52 PM


    This has error has now been fixed. Thank you for reporting it and apologies for any inconvenience it caused.