What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Can the starter package receive more than 10 form submissions that are associated with a payment?

    Asked by Valerie  on November 16, 2015 at 02:47 PM

    We are interested in the free starter package. We expect to receive less than 100 submissions in 12 months. However, each submission will have a payment associated with it. Is this possible? I am confused because it says 10 payments but you can have 100 submissions.



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    Answered by victor on November 16, 2015 at 05:36 PM

    What this is referring to is the type of form. The payments submission refers to any form that require some type of payment. If you are selling any items or require donations, this would be payment forms. In a free account, you only get 10 payment submission per month.

    The starter account allows you receive 100 submission forms. This include payment and none payment forms (application, registration, invitation, etc).

    If you are not going to receive more than 10 payment per month, this should be fine for you.

    Please let us know if this helps.