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    How long does it take to receive payments form the forms using Paypal?

    Asked by straightdefined on November 16, 2015 at 04:08 PM

    I am using Paypal for a few of my forms for fee processing and I wanted to know how long it takes for the payments to deposit to my paypal account. 

    receive Long receive payments how
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    JotForm Support

    Answered by BDAVID on November 16, 2015 at 07:41 PM

    As far as I know, it should be immediately after form submission. If you haven't receive anything yet, it might be an incomplete payment. 

    Please check this guide to view incomplete payments:

    http://www.jotform.com/help/135-How-to-View-Incomplete-Payments

    Also, please check this one to know what an incomplete payment is:

    http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ

    I would recommend you to enable Paypal IPN (Instant Payment Notification), which is a POST message sent by Paypal whenever a transaction is completed on their side:

    http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal

    Let us know if you have more questions, and if you need anything else please open a new thread, we will be glad to assist you.