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straightdefinedAsked on November 16, 2015 at 4:08 PM
I am using Paypal for a few of my forms for fee processing and I wanted to know how long it takes for the payments to deposit to my paypal account.
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David JotForm Support ManagerReplied on November 16, 2015 at 7:41 PM
As far as I know, it should be immediately after form submission. If you haven't receive anything yet, it might be an incomplete payment.
Please check this guide to view incomplete payments:
http://www.jotform.com/help/564-how-to-view-incomplete-payments-of-your-payment-forms/
Also, please check this one to know what an incomplete payment is:
http://www.jotform.com/help/272-Paypal-Incomplete-Payments-FAQ
I would recommend you to enable Paypal IPN (Instant Payment Notification), which is a POST message sent by Paypal whenever a transaction is completed on their side:
http://www.jotform.com/help/276-How-to-Enable-IPN-for-Paypal
Let us know if you have more questions, and if you need anything else please open a new thread, we will be glad to assist you.