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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long does it take to receive payments form the forms using Paypal?

    Asked by straightdefined on November 16, 2015 at 04:08 PM

    I am using Paypal for a few of my forms for fee processing and I wanted to know how long it takes for the payments to deposit to my paypal account. 

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    JotForm Support

    Answered by BDAVID on November 16, 2015 at 07:41 PM

    As far as I know, it should be immediately after form submission. If you haven't receive anything yet, it might be an incomplete payment. 

    Please check this guide to view incomplete payments:


    Also, please check this one to know what an incomplete payment is:


    I would recommend you to enable Paypal IPN (Instant Payment Notification), which is a POST message sent by Paypal whenever a transaction is completed on their side:


    Let us know if you have more questions, and if you need anything else please open a new thread, we will be glad to assist you.