What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Lost login

    Asked by Bob Clasen on November 17, 2015 at 10:01 AM


    We have assisted several clients create jotForms - very nice product. However one of the clients (Illinois Nurses Association) has lost the login info for a form they have created. I believe the form ID is 1296575804972, with that can you provide the username or email associated with that form? I imagine it might be a security issue, but the client needs to make an adjustment to the form and can't log in.

    Any assistance would be appreciated!

    Bob Clasen

    Page URL:

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    JotForm Support

    Answered by BDAVID on November 17, 2015 at 12:13 PM

    That form you shared is not a jotform:

    Do you happen to have the correct jotform direct link or ID? or the email address used for submission notifications?