What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    New "Conditions" process

    Asked by pgreene on November 17, 2015 at 11:16 AM

    I have previously (about a month ago) created a form with conditions which, after embedding on my website,  worked then, and still works, exactly as I intended.

    I have a new form which I have tried to create with the same process but the system has changed and JotForm has a different "condition" process.  I have used this and created a 4-way condition tied as on the previous form, to a radio buttons, but whatever I do, I cannot get the conditions to work on my website after embedding the script on the page.

    I have tried with both MS Edge and Firefox, starting form scratch each time, but neither works.



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    JotForm Support

    Answered by david on November 17, 2015 at 01:20 PM


    We were experiencing some issues earlier with newly created conditions.  This should now be fixed.  If you recreate your conditions, they should now work.  My apologies.  Here is a copy of your form with the conditions recreated:


    You can clone it if you would like to save some time recreating the conditions: