What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms not loading properly - URGENT

    Asked by ebartosh on November 17, 2015 at 11:50 AM

    Good morning,

    None of our forms are loading properly. Is there an issue with the JotForm server?
    For example, on our form https://form.jotform.com/40635282858967, please see the attached screenshot of how it is loading in both IE and Chrome. It took about 3 minutes to even load this much, and is not letting us submit.


    Your prompt attention to this is greatly appreciated.

    Thank you!

    Page URL:

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    JotForm Support

    Answered by david on November 17, 2015 at 01:48 PM


    I checked your forms and they appear to be loading properly on my end.  This may have been a temporary issue.  If they are still not loading on your end, let us know and we will be happy to have another look.