Sometimes, the form does not open and blocks my Contact page

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    Jean-Claude Paulin
    Asked on January 25, 2012 at 12:27 PM


    I signed up recently and I made a contact form that I built into my website. When I check the correct operation of my site on both my browsers (Firefox and Safari), everything works fine. But at certain times of the day (including evening), the form does not open and blocks my Contact page. At that time, I am also unable to connect to the site JotForm. What's going on?



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    Answered on January 25, 2012 at 02:33 PM

    How often do you experience the said issue? Can you please share the url of your website and the form-id? While you are trying to connect to, what exactly happens? If you receive an error, can you please post a screenshot. Every information, you share with us, will be very useful to find out the reason.

    Thanks for your cooperation and patience.