What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I change the email address that the jotform is sent to?

    Asked by Toni on January 25, 2012 at 02:47 PM

    My website is http://www.exclusivedesignz.com my husband (x) created it and used jotform as a contact form.  All the questions go to an email address that I dont want to use anymore, but I dont know how to change it.  I can NOT sign into the account as my husband(X) is in prison, yes this is the truth. I hope you are able to help me.



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    JotForm Support

    Answered by NeilVicente on January 25, 2012 at 08:49 PM


    If you have access to the email toni*******@gmail.com, reset your password by following the instructions below:

    1.  Click the Forgot Password? button in the sign-in area of the Jotform website

    2.  Enter your username or email address, then click the Send Reset Instructions button

    3.  Follow the instructions sent to your email to change your password

    After gaining access to this account, visit this page to learn how to change the email address to which the submissions are sent.