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camprehobothAsked on November 18, 2015 at 2:57 PMPROBLEM 2
I just received a complaint where someone was having problems submitting the form. The message I received stated that the user was directed to "check back in 30 minutes to see if her payment was accepted."
This does not sound like a message or alert Jotform would use. I'm thinking it may be a PayPal issue.
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jonathanReplied on November 18, 2015 at 4:25 PM
Can you try re-embedding first your form http://www.jotform.us/form/33471679328161 on the website using instead its iframe embed code.
user guide: -Getting-the-Form-iFrame-Code
Make sure to clear/remove first any script of the form before adding it back using the iframe code.
When I checked the embedded form, I saw multiple script issue on the browser console log.
This was due to script issue of the embedded form.
Hope this help. Let us know if issue remains.
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camprehobothReplied on November 18, 2015 at 5:29 PM
thank you
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jonathanReplied on November 18, 2015 at 6:45 PM
Please let us know if you need further assistance.
Cheers