- camprehobothAsked on November 18, 2015 at 02:57 PMPROBLEM 2
I just received a complaint where someone was having problems submitting the form. The message I received stated that the user was directed to "check back in 30 minutes to see if her payment was accepted."
- JotForm SupportjonathanAnswered on November 18, 2015 at 04:25 PM
user guide: -Getting-the-Form-iFrame-Code
Make sure to clear/remove first any script of the form before adding it back using the iframe code.
When I checked the embedded form, I saw multiple script issue on the browser console log.
This was due to script issue of the embedded form.
Hope this help. Let us know if issue remains.
- camprehobothAnswered on November 18, 2015 at 05:29 PM
- JotForm SupportjonathanAnswered on November 18, 2015 at 06:45 PM
Please let us know if you need further assistance.