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    I have attached a Jot form to my website and filled out a "test" order of credit card information. When I receive the email for there is no cc info

    Asked by Angela Cornacchio on November 18, 2015 at 03:29 PM
    Page URL:
    www.vcirace.com

    Screenshot
    credit card attached authorize.net
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    JotForm Support

    Answered by jonathan on November 18, 2015 at 04:55 PM

    Hi Angela,

    This is correct.

    The Payment Form will not reveal confidential details like CC account/number in the resulting submission email. This is part of the security of the payment processor. Like in the case of your Payment form http://www.jotform.us/form/53195355977167   that uses the Authorize.Net payment tool.

    You will be able to see more details about the customer who maid the payment transaction via your Authorize.Net account because payments will be course to your account.

    Hope this is clear. Let us know if you need further assistance.

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    Answered by angelacornacchio on November 18, 2015 at 05:45 PM
    Hi!
    Thank you for the replay. Where do I find my authorize.net account? The entire reason for creating this form was so we could take payments for gift baskets off the website and process the credit card information in the store. This is possible correct?
    We are planning to upgrade our account to accept more payments.
    Thank You,
    Angela Cornacchio
    Author - The Player Diaries
    CEO/Scene&Style
    CornacchioCommunications.com
    ...
  • Profile Image
    JotForm Support

    Answered by jonathan on November 18, 2015 at 07:05 PM

    Where do I find my authorize.net account?

    Since you were using the Authorize.Net payment tool, you should have your Authorize.Net account.

    You can set your account using the payment configuration wizard. Check the GIF image below on how to setup in your Authorize Payment Form

    You must have an Authorize.Net Merchant account to use the Authorize.Net payment tool.

    The entire reason for creating this form was so we could take payments for gift baskets off the website and process the credit card information in the store. This is possible correct? 

    Yes.

    Let us know if you need further assistance.