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Encryption turned off, but still requesting keyAsked by dtuiadmin on November 18, 2015 at 04:25 PM
Hi. We have turned off the encryption for our forms, but it is still asking for a key. We have a new subscriber today for the online CDP form, but can not view it. Please advise.
I checked your form, and it still shows the encryption feature is enable:
Make sure to disable it, by setting "No", save your form, and then clear your forms cache: http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache
Let us know if you need more help, we will be glad to assist you.