What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I took a look at your account and I see quite a few forms in it leading to this - auto suspending by our system.
The reason for this is because of your forms being set with English language, while they are using French on them.
To resolve this, you should follow the steps here: How to make your forms multilingual?
At this time I have re-activated your account, but please be noted, that if you do not make the changes mentioned above, your account will be disabled once again by our system.