What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My upload button does not work. Can somebody help please???

    Asked by mtubay on November 19, 2015 at 11:41 AM
    does not work work
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    JotForm Support

    Answered by david on November 19, 2015 at 12:44 PM

    Hi,

    I believe my colleague follow up in your other thread here:

    http://www.jotform.com/answers/708022-Upload-button-doesn-t-work-

    If this was not what you were looking for, please let us know a bit more detail regarding your requirements and we will be happy to have another look.  If you wouldn't mind creating a single thread per question it would much appreciated.

  • Profile Image

    Answered by mtubay on November 19, 2015 at 12:53 PM

    Sorry for the confusion.

    I want to attach a PDF to my form so that people can download it and print it out.

    This is very frustrating. It should not be this hard!!

    I have a PDF. I just want to type in some type and then have that PDF linked to that type so that people can click on it and print it out.

    There is a line of type on my for that reads: CLICK HERE DOWNLOAD A LIST OF DATES AND TIMES FOR ALTER SERVER TRAINING. 

    All I want to do is link a PDF doc to this type so that people can download and print it out.

    Can you help me?

    Thanks!

  • Profile Image

    Answered by mtubay on November 19, 2015 at 01:02 PM

     I was not getting a response, hence the multiple threads. Sorry!

  • Profile Image

    Answered by mtubay on November 19, 2015 at 01:06 PM

    I am very frustrated and need to finish up this form and get it out. Is there anyone that can help me resolve this soon?

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    JotForm Support

    Answered by david on November 19, 2015 at 01:37 PM

    My apologies, we attend to questions in the order they are received and we receive many requests.

    You can simply add a "Text" field in your form and add a hyperlink with the help your the editor toolbar of text field. Please check the screenshot below:

    Set the URL to the URL of your document and you will be all set.

    Your document needs to be hosted somewhere with an active URL.  There is no way to upload the PDF directly to your form to be hosted from our servers.

  • Profile Image

    Answered by mtubay on November 19, 2015 at 01:45 PM
    Sorry for the confusion.
    I want to attach a PDF to my form so that people can download it and print
    it out.
    This is very frustrating. It should not be this hard!!
    I have a PDF. I just want to type in some type and then have that PDF
    linked to that type so that people can click on it and print it out.
    There is a line of type on my for that reads: CLICK HERE DOWNLOAD A LIST OF
    DATES AND TIMES FOR ALTER SERVER TRAINING.
    All I want to do is link a PDF doc to this type so that people can download
    and print it out.
    Can you help me?
    Thanks!
    ...
  • Profile Image
    JotForm Support

    Answered by david on November 19, 2015 at 01:51 PM

    The link in your form works.  It takes me to this PDF:

    https://static1.squarespace.com/static/530f97c4e4b08f75da83db9f/t/564e1540e4b046d7dbe74e20/1447957824638/2015-16+Alter+Server+Training.pdf

    What else are you trying to add?