automatic email response - no images are shown

  • gianpi701
    Asked on November 20, 2015 at 8:18 AM

    I've a form where the customer ask for a quotation, automatically the form send out an email to the customer where there is the offer including some pictures, but those pictures are not shown into the received email by the customer

    why?

    pls help me

    thx 

    Jotform Thread 708635 Screenshot
  • victor
    Replied on November 20, 2015 at 9:13 AM

    Sorry for this inconvenience. I have just clone your form and did a quick test. After submitted, I was able to view images properly in the email notification.

    automatic email response   no images are shown Image 1 Screenshot 20

    Please let us know if you are still having this issue. We will be glad to take another look.