What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    We have customers who would send us 10 gb files. Would the free version be able to accomodate large files?

    Asked by Daniel   on November 20, 2015 at 12:51 PM
    large free version US
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    JotForm Support

    Answered by BJoanna on November 20, 2015 at 01:47 PM

    Thank you for contacting us. 

    Unfortunately that is not possible. Upload storage space for free account is 100 MB. Payed account have larger upload storage space. More about different type of accounts you can find on our pricing page. Bronze accounts have upload storage space of 10 GB.

    Also JotForm upload max size is 1GB per file. More about how to change the upload size limit of you upload field you can find in this article:  

    http://www.jotform.com/help/33-Changing-the-Upload-Size-Limit 

    Feel free to contact us if you have any other questions.