Can the user be sent to the top of the page upon submitting form so that they automatically see the thank you message instead of having to scroll up.

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    Asked on January 26, 2012 at 01:42 PM

    I have a long form.  When the user submits the form, the page goes blank with a thank you message at the top of the form.  Is it possible to send the user to the top of the page so they can see the thank you message.



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    Answered on January 26, 2012 at 01:58 PM

    First, I would add a form collapse on the second image that way it hides unless it is necessary (under survey tools) This would reduce the overall form length for most visitors.

    Second, I would create a custom seperate thank you page that is hidden from the navigation, rather than using a thank you within the javascript. This secondary thank you page would allow you to use conversion tracking codes (to measure forms preformance compared to all site visitors).

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    Answered on January 26, 2012 at 05:07 PM

    @Lightsourcesf, We are sorry for the inconveniences. The solution is to use your own custom Thank You Page as suggested by Onepoint.

    @Onepoint, Thank you very much for helping other JotForm Users. Your solutions sound great.