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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Can the user be sent to the top of the page upon submitting form so that they automatically see the thank you message instead of having to scroll up.

    Asked by lightsourcesf on January 26, 2012 at 01:42 PM

    I have a long form.  When the user submits the form, the page goes blank with a thank you message at the top of the form.  Is it possible to send the user to the top of the page so they can see the thank you message.

    Thanks,

    JP

    Page URL:
    http://www.lightsource-sf.squarespace.com/upload

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    Answered by onepoint on January 26, 2012 at 01:58 PM

    First, I would add a form collapse on the second image that way it hides unless it is necessary (under survey tools) This would reduce the overall form length for most visitors.

    Second, I would create a custom seperate thank you page that is hidden from the navigation, rather than using a thank you within the javascript. This secondary thank you page would allow you to use conversion tracking codes (to measure forms preformance compared to all site visitors).

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    JotForm Support

    Answered by Mike_T on January 26, 2012 at 05:07 PM

    @Lightsourcesf, We are sorry for the inconveniences. The solution is to use your own custom Thank You Page as suggested by Onepoint.

    @Onepoint, Thank you very much for helping other JotForm Users. Your solutions sound great.