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    Fields with conditional Show appear all the time

    Asked by bdoodle on November 23, 2015 at 11:56 AM

    I have conditions that SHOW text field 306 and 307 only when the Payment Method field value = "Check" or "Credit/Debit Card" respectively.  However, these two text fields always appear on my form.


    The form is https://www.jotform.com//?formID=53184737463967

    Page URL:

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    JotForm Support

    Answered by Mike_G on November 23, 2015 at 05:09 PM

    Are you pertaining to the two Text fields on the image below?

    I have seen the condition you have created and they are not pointed to the correct fields

    instead, they are referring to two empty Text fields respectively.

    I'm not sure where do you need those empty text fields, but if it's not necessary for your form, you can delete those and re-create the conditions.

    As for the result: 

    I hope this helps. Let us know if you need any further assistance. Thank you.

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    Answered by bdoodle on November 23, 2015 at 05:32 PM

    oops!  Thank you for finding my stupid error!


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    JotForm Support

    Answered by Mike_G on November 23, 2015 at 06:46 PM

    You're most welcome. Always feel free to ask us anytime should you have any other concerns or questions. 

    Cheers! :)