What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to change the link to a published form?

    Asked by barpop on November 23, 2015 at 06:27 PM

    Set up a form in a guest account - then needed to upgrade so the form url was changed to the paid account.  Problem being that the guest URL was sent out in a bulk email so our users are clicking on the 'guest' link but that form no longer exists.


    How can we change the new form link to match the old 'guest' accounts link??


    Please help asap!

    NEED TO CHANGE THIS to remove the 'guest':




    Page URL:

  • Profile Image
    JotForm Support

    Answered by Chriistian on November 23, 2015 at 10:37 PM



    You need to change the guest_53258005186050 in the link to your username barpop. From this link:


    to this:


    so user can access your form. 


    Do let us know if you need further assistance.