We would like to change our username

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    Asked on November 24, 2015 at 04:22 AM


    We are a library. We've been using JotForm for a long time to register books and articles demands from our patrons.

    People dealing with forms in our department changed several times but our username remains the same : quetier.

    Quetier appears in mail notifications and is disturbing because it refers to somebody who has left the department a year ago...

    Would it be possible to change it and use DirDoc instead ?



    Frédérique Bordignon

    Ecole des Ponts


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    Answered on November 24, 2015 at 04:46 AM

    I just changed it to DirDoc. Please logout from the old username and re-login using the new one.

    Also, if you are using a custom URL in the forms, you should update it to reflect the new username. Here's how: http://www.jotform.com/help/261-How-to-create-a-Custom-URL-of-a-form.