Downgrading to the free account

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    AcademyofSpirit
    Asked on November 24, 2015 at 11:37 AM

    Hi, I only get 1 or 2 uses of my forms per month, and many months there are zero. So it seems to me that I am well within the free account area.

    If I choose to downgrade to the free account will it affect my current forms in any way? Will I lose them and need to reconstruct them?

    Thank you

     

  • Profile Image
    Charlie
    Answered on November 24, 2015 at 01:48 PM

    When you downgrade to a different plan, like in "Free" account, there won't be any changes in your form or in your submission data. The only difference that each plan have are their limits on submissions and their upload storage space. You can check our pricing page here.

    To downgrade your account, you can follow this guide: http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Do let us know if you need more information on this.