What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Downgrading to the free account

    Asked by AcademyofSpirit on November 24, 2015 at 11:37 AM

    Hi, I only get 1 or 2 uses of my forms per month, and many months there are zero. So it seems to me that I am well within the free account area.

    If I choose to downgrade to the free account will it affect my current forms in any way? Will I lose them and need to reconstruct them?

    Thank you


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    JotForm Support

    Answered by Charlie on November 24, 2015 at 01:48 PM

    When you downgrade to a different plan, like in "Free" account, there won't be any changes in your form or in your submission data. The only difference that each plan have are their limits on submissions and their upload storage space. You can check our pricing page here.

    To downgrade your account, you can follow this guide: http://www.jotform.com/help/341-How-to-Downgrade-Subscription-back-to-Free-Account 

    Do let us know if you need more information on this.