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    I have set up Autoresponder to send email to the person filling out the form but not working

    Asked by tcbasom on November 24, 2015 at 03:06 PM
    Page URL:
    www.animarx.com

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 24, 2015 at 05:13 PM

    Hi,

    Thank you for contacting us.

    I found 2 forms in the link you provided,upon checking your forms I can see you have not added any Autoresponder.

    Please, follow this guide to add an Autoresponder to your forms : 

    http://www.jotform.com/help/26-Creating-a-Form-Autoresponder

    These are the forms I've checked : 

    http://www.jotform.us/form/53017709243149

    http://www.jotform.us/form/53024758367158

    If you are still getting the issue, please provide us the link to the form.

    Hope that helps.

    Let us know if you have more questions, we will be glad to asssit you.

    Regards.