Adobe DC eSign Services widget fails to authenticate adobe document account.

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    Asked on November 25, 2015 at 01:49 PM

    I am trying to authenticate my adobe document account. When I do it gives me an error: CUSTOMER applications can only be used by someone in the same account

    Error code: access_denied

    I don't see how to fix this error.  It never asked me for my login information on Adobe.

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    Answered on November 25, 2015 at 04:54 PM

    I have been able to reproduce your issue, I tried to authenticate, but same issue happened:

    I will report this to our second level, you will be notified via this thread, when this gets fixed.

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    Answered on November 26, 2015 at 01:54 PM

    Hi sorry for the inconvenience, this should be okay now. Please try again and let us know if you still experiencing the problem.

    Widget Team