What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I want to upgrade for 1 month subscription

    Asked by placement2015 on November 26, 2015 at 12:34 AM

    Dear sir 

    its very urgent that i need to upgrade for 1 month subscription .i.e $19.

    i am not able to do payment.

    Its very urgent for me. Plz do not disable my form

    month subscription
  • Profile Image

    Answered by Sammy on November 26, 2015 at 03:48 AM

    I have checked and you are currently on the free plan.

    Kindly use this link to upgrade to the Bronze monthly plan.

    http://sites.fastspring.com/interlogy/product/jotformbronzemonthly?referrer=placement2015

     

  • Profile Image

    Answered by placement2015 on November 26, 2015 at 04:46 AM
    I have unlinked the integrations done with Google drive and google
    spreadsheets.
    Hope my form will not be disabled. Plz give the information about this
    ...
  • Profile Image
    JotForm Support

    Answered by Chriistian on November 26, 2015 at 06:08 AM

    Hi,

     

    I checked your account and your forms will be disabled on November 27, 2015 due to Over Quota issue. 

    Please note that deleting your submission or unlinking your integration will not decrease your submission counter. The submission counter will reset on the first day of the month. If you do not want your forms to be disabled, you can upgrade your account to Bronze. 


    Do let us know if you need further assistance.
    Regards.