What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is it possible to delete responses but keep the form?

    Asked by acsys on November 26, 2015 at 02:19 AM
    responses
  • Profile Image

    Answered by Carina on November 26, 2015 at 05:04 AM

    Yes. In order to delete submissions please go to My Forms > select the form > Submissions:

    Select the submission you want to delete or click the button "delete all submissions":

    Please be very careful with the deletion of submissions as they cannot be recovered. You can first download them:

    To download the attachments you can use the DownThemAll Mozilla Firefox Extension:

    https://www.jotform.com/help/315- 

    It is important to understand that deleting submissions will not affect the monthly submissions counter, that gets reset to 0 only once at the beginning of each month. deleting submissions will only affect the upload available space of your account:

     

    If you need further assistance please let us know.

  • Profile Image

    Answered by acsys on November 26, 2015 at 06:56 PM

    Hi Carina,

    Thanks for your answer.  My apologies for posting such a simple question, I had posted by accident as I thought I was searching the Support database.

    Regards

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 26, 2015 at 08:52 PM

    Hi,

    On behalf of my collegue, you are welcome.

    Let us know if you need more help,we will be glad to assist you.

    Regards.