Is it possible to delete responses but keep the form?

  • Profile Image
    acsys
    Asked on November 26, 2015 at 02:19 AM
  • Profile Image
    Carina
    Answered on November 26, 2015 at 05:04 AM

    Yes. In order to delete submissions please go to My Forms > select the form > Submissions:

    Select the submission you want to delete or click the button "delete all submissions":

    Please be very careful with the deletion of submissions as they cannot be recovered. You can first download them:

    To download the attachments you can use the DownThemAll Mozilla Firefox Extension:

    https://www.jotform.com/help/315- 

    It is important to understand that deleting submissions will not affect the monthly submissions counter, that gets reset to 0 only once at the beginning of each month. deleting submissions will only affect the upload available space of your account:

     

    If you need further assistance please let us know.

  • Profile Image
    acsys
    Answered on November 26, 2015 at 06:56 PM

    Hi Carina,

    Thanks for your answer.  My apologies for posting such a simple question, I had posted by accident as I thought I was searching the Support database.

    Regards

  • Profile Image
    Kevin_G
    Answered on November 26, 2015 at 08:52 PM

    Hi,

    On behalf of my collegue, you are welcome.

    Let us know if you need more help,we will be glad to assist you.

    Regards.