What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why My Account has been Disabled?

    Asked by nishant  on November 26, 2015 at 03:48 AM
    my account
  • Profile Image
    JotForm Support

    Answered by mert on November 26, 2015 at 04:47 AM

    I checked your account/forms and found that your account is suspended by mistake. Currently, I changed the status of your account as a "Active", so you should be able to access your account and your forms from now.

    Also, sorry for the inconvenience. If you encounter the same thing again, please let us now.

     

    Have a nice day.

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    Answered by nishantkiran on November 26, 2015 at 05:46 AM

    Thank you so much.
    ---
    Thanks,Nishant
    ---- On Thu, 26 Nov 2015 13:46:38 +0400 JotForm <noreply@jotform.com> wrote ----
    A new response has been received:

    Answered by mert

    I checked your account/forms and found that your account is suspended by mistake. Currently, I changed the status of your account as a "Active", so you should be able to access your account and your forms from now.
    Also, sorry for the inconvenience. If you encounter the same thing again, please let us now.

    Have a nice day.



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    JotForm Support

    Answered by mert on November 26, 2015 at 07:06 AM

    You are most welcome. If anything similar happens to you in the future, please don't hesitate to contact us.

     

    Thanks.