What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Thank You Page after completing a Paypal payment displays a few unwanted codes/tables

    Asked by Trentotto on November 26, 2015 at 05:40 AM

    Bonjour

     

    Je viens de tester mon premier achat a partir du formulaire

    J'ai validé le paiement avec paypal

    A la fin, lorsqu'il me propose de retourner vers le sitre "trentotto" ( le nom de mon entreprise) voila la thnk you page telle qu'elle est affichée.

    Pouvez vous me dire ce que je dois faire pour régler ce probleme?

     

    Merci !

     

     

    Page URL:
    https://form.jotform.com/Trentotto/selection_trentotto_cadeaux_de_noel

    Screenshot
    thank you page paypal payment
  • Profile Image
    JotForm Support

    Answered by Welvin on November 26, 2015 at 07:27 AM

    We have this issue before, but this is because of the Send Post which is enabled in the form. However, the send post is disabled in your form so I'm not sure if you are still getting the same error. Can you try again? 

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on November 26, 2015 at 07:38 AM

    I decided to submit this to our developers. We'll keep you posted for updates.

  • Profile Image
    JotForm Support

    Answered by NeilVicente on November 28, 2015 at 09:59 PM

    @Trentotto

    We have released a patch today that should fix this issue, so Thank You page should no longer display broken codes.

    Thanks!