Question about the number of submissions

  • Profile Image
    GuyPalinckx
    Asked on November 26, 2015 at 05:41 AM
    HI,
    Sorry, one last question.
    If I purchase the bronze plan and I have sent 300 answers and after one month I downgrade back tot the free version.
    Will all of the info be lost or will the counter be reset at zero?
    Or how does it work?
    Thanks in advance
  • Profile Image
    Jan
    Answered on November 26, 2015 at 05:59 AM

    The number of submissions are being reset on a monthly basis. It means that if you have 300 submissions right now, it will reset back to 0 submission after 1 month.

    The submitted data will remain on your account. We only count the number of submissions being sent. You can also access your submissions anytime as long as your account is not suspended. 

    Free plan is only limited to 100 submissions per month. So before you cancel your subscription, you need to check if the number of submissions exceeds 100.

    Let us know if you still have questions. Thank you.