What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I downgrade from premium to basic?

    Asked by russellpadgett on January 27, 2012 at 01:58 PM
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    Answered by pinoytech on January 27, 2012 at 02:14 PM


    Hi russell,

    At the bottom of your JotForm.com, there is an Account Setting button and when you click on it you will then see a Cancel button, click that and it automatically downgrade your Premium account to free (basic account).


    Hope this information helps you on downgrading your account. Thank you for using JotForm!