Appointment Widget: Widget keeps loading.

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    eatsops
    Asked on November 27, 2015 at 02:34 AM
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    Chriistian
    Answered on November 27, 2015 at 02:57 AM

    Hi,

     

    I checked your form and I was able to see the issue you are reporting. It seems that there is an error on the widget. 

     

    I cloned your form but I was not able to replicate the issue on my cloned form. Here is my cloned form - https://form.jotformpro.com/53301290426951. Can you try to clone your form or re-add (delete and add again) your Appointment Slot widget and see if it will work now?

    Do let us know if the issue still persists.
    Regards.

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    eatsops
    Answered on November 27, 2015 at 02:59 AM

    Chriistian -- are you able to help make these changes directly to the existing form? Not sure I know how to delete and re-add

     

    I have to use the existing form because this link has already been sent out to participants

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    Chriistian
    Answered on November 27, 2015 at 03:15 AM

    Yes, I can help you out on editing your existing form. Please allow me some time to edit it. I will get back to you once I finish editing your form. Regards.

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    Chriistian
    Answered on November 27, 2015 at 03:24 AM

    Hi,

     

    As per further checking, it seems that when we delete the existing Appointment Widget and replace it with a new one the existing submission data for the field will also be deleted. I will just escalate this issue to our development team so we can also preserve the data of the existing Appointment Widget. Sorry for the inconvenience.


    Regards.

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    eatsops
    Answered on November 27, 2015 at 03:33 AM

    Thank you -- please do let us know when a fix is in place!

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    Chriistian
    Answered on November 27, 2015 at 03:41 AM

    Yes, will do. We will inform you on this thread any updates on this issue. Regards.

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    TitusN
    Answered on December 01, 2015 at 09:05 AM

    This has been fixed - The appointment slots listing will load normally and as expected. 

    We're so sorry for the downtime.