- bamushanAsked on January 27, 2012 at 03:38 PM
ive created a order form and when i did a prototype order i could put in any credit card number and it would still go through why is this, do i have to pay for a feature to make the order form valid or what??
- JotForm SupportliyamAnswered on January 27, 2012 at 09:29 PM
For your order form to work, you should use a payment tool from the left panel of your form builder.
You should also have an account to any of the payment gateyways available for you to be able to use the tool. If you wish to use a feature that will require a user to enter their credit card information from the form, you will need to have either a Paypal Website Payments Pro, Authorize.net, or WorldPay account.
If you have other questions or concerns, please let us know.
- bamushanAnswered on January 28, 2012 at 07:16 AM
ok thanks very much ill try tht out!
- bamushanAnswered on January 29, 2012 at 02:01 PM
hi liyam, i wanted to know quickly what will be the price i have to pay
- JotForm SupportliyamAnswered on January 29, 2012 at 03:18 PM
If you're referring to using JotForm, you can receive 10 payment submissions per month for free. If you wish to receive more than 10 (up to 1000 payment submissions), you will need to purchase a Premium subscription for $9.95. If you will receive more than 1000 submissions (up to 1,000,000 submissions), you can purchase the Professional subscription for $49.95.
You can learn more about the subscription packages on this page: http://www.jotform.com/pricing/
But if you're referring for getting an account for the payment gateway:
For Paypal website payments Pro, you can visit this page, and click on the Pricing tab (at the lower part): https://www.paypal.com/webapps/mpp/website-payments-pro
While for Authorize.net, here's the pricing information: http://www.authorize.net/solutions/merchantsolutions/pricing/
For WorldPay, you can get in touch with them for the pricing of their services. You can visit their website by clicking this link.
- bamushanAnswered on January 30, 2012 at 12:58 PM
hi i was sayin if i get a pal website pro, how much percent will i pay to paypal on commison when i get an order
- bamushanAnswered on January 30, 2012 at 01:01 PM
so if i use the free one now and 20 people want to make an order they wont be able to because i caN ONLY have 10 submissions
- bamushanAnswered on January 30, 2012 at 01:06 PM
lastly i was thinkin when i saw this paypal website payment proPricing £20 monthly fee 1.4% - 3.4% + £0.20 GBP per transactionApplication Process You'll receive an email from PayPal within 3 business days with your application statusBecause im only starting my website cant i use the standard paypal buisness account and have that still work
- bamushanAnswered on January 30, 2012 at 01:15 PM
bascially instead of a website payment pro because my buisness is new can i just get the website payment standard account which i already have instead of paying the pro 20 pouns a month because on jotform on the payment tool they also have paypal which im guessing is the standard one, so customers can still buy andf i accept credit card
- JotForm SupportMike_TAnswered on January 30, 2012 at 05:10 PM
You are right, PayPal Business account is enough for processing through PayPal.
However, if you would like to accept credit cards directly on your site, you will have to sign up for a PayPal Website Payments Pro account.
So if i use the free one now and 20 people want to make an order they wont be able to because i caN ONLY have 10 submissions
You may upgrade your JotForm account anytime you want in order to be able to accept more submissions.
Please feel free to contact us if you need any further assistance. We will be happy to help you.
- bamushanAnswered on January 31, 2012 at 04:34 AM
hio thanks for then help i ger it now i need a patpal pro which ichecked is 20 dollars/pounds a month
just 2 things
for the jotform firstly is the 9.95 a month for 1000 submission yearly or monthly
and also when customers order from my site when i get the paypal pro, as soon as they order where will their crefdit card details go so i can process the order will it go to the paypal account pro email that i used to sign up and how do i connect them, the jotform and paypal account so i get their credit card details
- JotForm SupportliyamAnswered on January 31, 2012 at 05:45 AM
The $9.95 for Premium subscription is worth for one month subscription. This means you will have to pay this on a monthly basis, regardless you reached your 1000 limit or not.
The integration for payment comes automatically configured with JotForm. All you need go to the Payment tool wizard and enter the details of your Paypal account. After these, you can add your products along the process.
You can learn more on how to add products from your Payment Tool from this user guide: https://www.jotform.com/help/50-PayPal-Forms
Once it is set, your form is good to go and will be able to accept payments.
As for the credit card details, these are saved in Paypal, we do not keep credit card information in the submissions records.
Please let us know if you need further clarification regarding this matter.
- ben amushanAnswered on February 06, 2012 at 05:10 AM
hi can you give ,e the direct link for the 1000 submission 9.95 monthly pease, ive paid for the paypal pro account
- JotForm SupportliyamAnswered on February 06, 2012 at 06:16 AM
You can subscribe for the JotForm Premium subscription ($9.95 monthly) via this link.
Please let us know if you have other questions or concerns.
- ben amushanAnswered on February 06, 2012 at 06:22 AM
hi thanks very much also lastly seeing as this is my first time doing this when a customer order from my site and the credit card details come to me how do i take money out of thier account or isit automatically going into my paypal account
and if i do a prototype paymeny which i want to do before i let customers in, how can i prevent me from not taking money from my own site
- ben amushanAnswered on February 06, 2012 at 06:37 AM
sorry finally im trying to pay for the paypal website pro account but im in the uk and the buisness is in canada, and because the phone format is different my payment wont go through ice emailed paypal but i just wanted to get an opinion from you on what i can do do sort this out and complete it
- JotForm SupportliyamAnswered on February 06, 2012 at 07:06 AM
I have checked your Untitled form and saw the Paypal Pro payment tool in it, but I did not find the API details for it to work. Your Paypal Pro will not be able to accept payments until you provide details for the Paypal Pro tool to be integrated with Paypal.
Once you have entered the details for it, please let us know.
- ben amushanAnswered on February 06, 2012 at 08:10 AM
hi liyam i dont need the untitled form its jus the one month etc. i havnt paid for the paypal yey because im in uk and the company is in canada so trying to find a way to make it work
ill get back to you
- JotForm SupportliyamAnswered on February 06, 2012 at 08:37 AM
I just figured that the One month form did not have the proper Paypal payment tool, while the Untitled form has it.
Anyhow, please do let us know once you have the details so we can work it out.
- ben amushanAnswered on February 09, 2012 at 10:20 AM
hi liyham ive paid for the paypal and its just getting processed so i have to do now is pay for the jotform right??
- fxrAnswered on February 09, 2012 at 01:18 PM
You dont necessarily have to subscribe to JotForm to accept Paypal pro payments, but JotForm Free accounts are limited to accepting 10 payments per month.
Once you get your Paypal Pro account details, just just need to add the Paypal pro field to your form and fill in the details of your Paypal pro account into the relevant fields:
- bamushanAnswered on February 14, 2012 at 04:39 PM
Dear ben amushan
Thank you for your interest in Website Payments Pro. Unfortunately, we cannot approve your application at this time. In part, we based our decision on information provided by one or more of the following credit reference agencies:CallCreditConsumer Services Team, PO Box 491, Leeds LS3 1W2 or call 0870 060 1414ExperianConsumer Help Service, PO Box 8000, Nottingham NG80 7WF or call 0870 241 6212, or log on to www.experian.co.uk.Equifax PlcCredit File Advice Centre, PO Box 3001, Bradford BD1 5US or call 0870 010 0583, or log on to www.equifax.co.uk.Dun & BradstreetCustomer Service Department, Westminster House, Portland Street, Manchester M1 3HU or call 0870 243 2344, or log on to www.dnb.com.
The information these agencies hold may not be the same, so it is worth contacting them all. They will charge a small statutory fee.
Find another payment solution
Although you can't use Website Payments Pro at this time, you can still use Website Payments Standard to accept payments online. It's easy to add payment buttons to your website with simple HTML. Learn More
- JotForm SupportliyamAnswered on February 15, 2012 at 06:27 AM
We're sorry to find out about this, Ben. I guess what you can do for now is settle that issue with Experian and once done, you can re-apply for a Website Payments Pro account with Paypal.
If in case you have applied and received your Website Payments Pro account from Paypal, you may contact us again and help you with your setting up of your online payment form with us.
Furthermore, feel free to let us know if there are other things that we can help you with in your account by creating a new topic here at the forum.
- ben amushanAnswered on February 16, 2012 at 06:27 AM
ok but to be honest i dont know why i ahve to use the pro account cant i just use the standard one, because im not the main company im just an affliate so i dont know how much money i will make im just helping them sell, and with this rejection of the pro account its just made the process longer
so why cant i use the standard account, please
- fxrAnswered on February 16, 2012 at 06:29 AM
You can configure your form to use a standard paypal account.
Its on the Payment Tools toolbar.
- ben amushanAnswered on February 16, 2012 at 08:08 AM
Hi, but if i do what ewill i be missing out, can people still pay by card on my website if i go to standard, like what things will i be missing
- JotForm SupportliyamAnswered on February 16, 2012 at 08:35 AM
With using Paypal standard, only users with Paypal accounts can pay through your form, as they will need to login to their Paypal account so they can continue with the payment process.
I hope this clarifies some of your concerns.
- ben amushanAnswered on February 16, 2012 at 09:17 AM
right, so with standard if no one has a paypal account they cant oder from the site, thanks for clearing that up
- ben amushanAnswered on March 28, 2012 at 07:41 AM
i want to use standatd and your saying i cant have customers use thie credit cards?
- JotForm SupportmlizAnswered on March 28, 2012 at 08:16 AM
The Paypal Standard does not have the option to allow users to enter credit cards as payment, you will need to use Paypal Payments Pro so that users can pay with Credit Card within the form.
- bamushanAnswered on March 28, 2012 at 08:48 AM
ohh rite because on this link it says the standard paypal does allow cusotmers to use credit card