What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Cancellation of our subscription

    Asked by ericbonshock on November 27, 2015 at 08:02 AM

    I would like to make sure our plan is cancelled and that we are no longer being billed for JotForm, as we no longer use this application.

  • Profile Image
    JotForm Support

    Answered by Kiran on November 27, 2015 at 09:38 AM

    I see that your account is currently holding Bronze Monthly subscription. As per your request, we have cancelled your subscription and your account shall be downgraded to Free at the end of the current subscription period. 

    Let us know if we can be of any further assistance. Thank you!