What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Error message appearing when trying to submit a form

    Asked by TeckEvents on November 27, 2015 at 04:16 PM

    As of this morning, when our attendees complete the form and hit the submit button, an error message appears that says: This form is unavailable.

    I would like to send a reminder to RSVP to our event next week, however need to ensure the form is working first. Please help ASAP!!!

    Page URL:
    https://form.jotform.com/53086743538261

    Screenshot
    submission limit limits form limits
  • Profile Image
    JotForm Support

    Answered by jonathan on November 27, 2015 at 04:30 PM

    I checked your jotform https://form.jotform.com/53086743538261 and I found that Form Limits is enabled to the form.

    user guide: -How-to-Limit-Submissions-in-a-Form

     

    You can clear the number in the Submission Limit to re-enable the submission on the form again.

    Hope this help. Let us know if issue still persist.

  • Profile Image

    Answered by TeckEvents on November 27, 2015 at 04:37 PM

    Fantastic! Thank you very much for your help.

    Form is working again. :)

  • Profile Image
    JotForm Support

    Answered by Kevin_G on November 27, 2015 at 04:42 PM

    Hi,

    On behalf of my collegue Jonathan,you are welcome.

    We are glad to know your form is working fine now, and, please if you have more questions, let us know and we will be glad to help you.

    Regards.