What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How to edit the theme that I've purchased?

    Asked by TexasPremier on November 27, 2015 at 10:17 PM

    Hi, there.

     

    I send you an email a few days ago regarding the editing of my form I purchased (GOODBYE CLUTTER) 

     

    I just want to know how to edit it so I can make it my own.  If this is not possible, i wold not be interested on using it anywhere with my business and I would like to have my money back please.

    I would anxiously be waiting for you reply

    Thank you.

    how to edit
  • Profile Image

    Answered by Sammy on November 28, 2015 at 01:10 AM

    Kindly access you "My Forms" page, select the form "Goodbye Clutter" then click on "Edit Form"

    Once you do this it will be opened in the form builder where you can make your modifications.

    Do let us know if you need further guidance regarding the editing.

     

    Just a follow up question, where did you purchase the form? was it from the jotform site?

     

  • Profile Image

    Answered by TexasPremier on November 28, 2015 at 11:46 AM
    Yes, I purchased it from Jotforms under themes “popular”
    Thank you for your advice.
    Norma Trevizo
    trevizo@homeorganizing.org
    wwwtexaspremierprofessionalorganizer.com
    (512)913-9122
    Note:
    Please allow up to 24hrs for a reply. We are out in the field daily and we will reply to emails as quickly as possible. Note that our appointments are an approximate arrival time only. Please allow a 1hr window frame, meaning that we can get to your home an hr before or after the hr set.
    Normal cancellation/rescheduling Policies Apply. Please provide at least 48 hours notice prior to service for cancellation/rescheduling to retain coupon purchase value or payment done. Canceling/Rescheduling after 48 hour window or at time of service will result in coupon being marked as redeemed or services marked as job completed.
    Please contact us if you have any questions.
    (512)913-9122
    ...
  • Profile Image
    JotForm Support

    Answered by Welvin on November 28, 2015 at 12:38 PM

    You're welcome. Please let us know if you still can't edit it or if you have any issues editing the theme. 

  • Profile Image

    Answered by TexasPremier on November 30, 2015 at 07:45 PM
    One more question.
    Im having trouble finding the gadget to change the 411video to my own video. Can you please walk me through the process.
    Thank you.
    Norma Trevizo
    trevizo@homeorganizing.org
    wwwtexaspremierprofessionalorganizer.com
    (512)913-9122
    Note:
    Please allow up to 24hrs for a reply. We are out in the field daily and we will reply to emails as quickly as possible. Note that our appointments are an approximate arrival time only. Please allow a 1hr window frame, meaning that we can get to your home an hr before or after the hr set.
    Normal cancellation/rescheduling Policies Apply. Please provide at least 48 hours notice prior to service for cancellation/rescheduling to retain coupon purchase value or payment done. Canceling/Rescheduling after 48 hour window or at time of service will result in coupon being marked as redeemed or services marked as job completed.
    Please contact us if you have any questions.
    (866) 71Clutter
    (866) 712-5888
    ...
  • Profile Image

    Answered by Sammy on December 01, 2015 at 02:36 AM

    The widget plays back video on YouTube.

    To change the video click on the wand icon at the top right of the widget (select the widget to make it view-able).

    Paste the URL of your video hosted on youtube.

    Please let us know if you need further clarifications.