problem with the way the text shows on mobile phone when i email to SMS

  • Profile Image
    peter@nanosmedia.com
    Asked on January 27, 2012 at 10:52 PM

    when the email is sent to email its fine but when it goes to SMS it clicks.

     

    i took screen shots of the entire process

     

     

    this is the gmail

     

     

     

     

    now this is on SMS iphone. it cuts at end of cream.

     

     

    thanks

  • Profile Image
    liyam
    Answered on January 28, 2012 at 12:33 AM

    I see that the HTML line breaks are not being rendered properly to SMS.  Is this the same case when it comes to plain text version of the e-mail?

    We'll wait for your response.

    Thanks.

  • Profile Image
    peter@nanosmedia.com
    Answered on January 28, 2012 at 07:21 AM

    i couldt not find a TEXT version to just send in the email. can u tell me n ill try?

     

    if it means anything the .html page loads and works on iphone browser

  • Profile Image
    peter@nanosmedia.com
    Answered on January 28, 2012 at 07:28 AM

    i forgot to try sending to text through the .html version and it came to thetext a little longger than joomla's and cut off right before it shows the IP in the title. at the end is {ID}{title}{ip}

  • Profile Image
    idarktech
    Answered on January 28, 2012 at 07:30 AM

    Hi Peter,

    What my colleague means to say is that "switch your notification email into text mode". If you haven't yet tried that, kindly test it and let us know the status so that we can further assist you if needed. Thank you so much!

    To switch into text mode, just click the Switch to Text Mode button in the Compose Email window.

  • Profile Image
    peter@nanosmedia.com
    Answered on January 28, 2012 at 08:05 AM

    Perfect. that was it. i appreciate your help. u guys are really up on the support here, a true sign of good software and company. thanks

  • Profile Image
    liyam
    Answered on January 28, 2012 at 08:16 AM

    Thank you for the kind remarks, Peter.

    If you have other questions or concerns, please do let us know.  We'll be more than happy to assist you.