What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Account is suspended

    Asked by Maria Therese on November 30, 2015 at 10:59 AM

    Hi Admin, My account was suspended, I don't know what happend.

    I was trying to put it on Facebook and Weebly for our new business but it suddenly blocked me.

    It's really embarrased  to the clients because we are on the launching of our products.

    Please check it if it is still possible to activate it.

    My ID is lynnmartinez.

    Thanks in advance.

  • Profile Image
    JotForm Support

    Answered by Jan on November 30, 2015 at 11:02 AM

    I checked your account and it shows that it is currently active. I was able to see your forms properly as well. 

    Can you please check if the forms are showing now on your end? If the forms are still not showing up, please provide the URL where the form is embedded.

    Thank you.