What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Submission Page showing blank

    Asked by jrsmyth728 on November 30, 2015 at 06:16 PM

    Hi Jotform Team,

    Are client of the form are stating that they are seeing blank thank you page after making a submission. I have reviewed the Thank You page template and seems to be fine. Is this something on the backend that could be fixed?

    Page URL:
    http://www.jotform.com/53015070957150

    JotForm template backend and
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    JotForm Support

    Answered by Chriistian on November 30, 2015 at 11:34 PM

    Hi,

     

    I checked your form and did some test submission but I was not able to replicate the issue. It seems to be working fine now. Can you try it on your end and see if it is working now?

     

    Do let us know if the issue still persists.
    Regards.