When is my new Plan going live?

  • Profile Image
    NinoJustino
    Asked on January 28, 2012 at 09:06 AM

    Hi,

     

    I upgraded my plan today, when does the upgrade take effect and where can i see "current" status of my plan.

     

    I upgraded because i want to send out a mailing this weekend and people would start filling in the forms, but ive i look on the left of my screen in jotform i see that i still have the old plan..

    When is my new plan going live? and what will happen if i get more people to use my forms instead of the Free 100?
    Will those submissions get lost?

     

    Regards,

    Nino

  • Profile Image
    idarktech
    Answered on January 28, 2012 at 09:40 AM

    Hi Nino,

    I can see that your account has been successfully upgraded to Premium. Kindly logout and log back in to view an increase of your account limits.

     

    What will happen if i get more people to use my forms instead of the Free 100? Will those submissions get lost?

    Stored submissions will never be lost on your account. When you exceed your limits, your forms will be disabled and will no longer accepts submissions from your clients.

    Please let us know if you have further questions. Thank you for using JotForm!