What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    My Image on the form not displaying in preview

    Asked by owuraku on December 01, 2015 at 03:10 AM

    On the form the image shows, but on the preview it is absent. Please help.

    Page URL:
    http://www.jotform.com//?formID=31644450237551

    Screenshot
    preview form not displaying displaying in
  • Profile Image

    Answered by Sammy on December 01, 2015 at 06:03 AM

    I have tested you form on my end and I'm able to view the image on both HTTP and HTTPS sites.

    On what browser are you facing this issue? (I did my test on Firefox and Chrome for windows)

    Kindly ensure that you image links starts with https:// the try previewing your form again. I would advise previewing it on a new tab.

  • Profile Image

    Answered by owuraku on December 01, 2015 at 02:59 PM

    its still not working for me sadly. I use Firefox ....and i have the form on facebook, the logo still doesnt appear. I am confused.

  • Profile Image

    Answered by owuraku on December 01, 2015 at 03:11 PM

    thanks for your help, but i had to use an image hosting website before getting the image to show.

  • Profile Image

    Answered by victor on December 01, 2015 at 05:59 PM

    Thank you for your update. I am assuming by your comment that you are now able to view the image properly.

    If you are still having this issue, please share the URL your facebook where this form is located. This will help us verify what the issue is.